Reviews

I went a whole summer with my first floor central air unit working because I was worried about finding someone honest and fair to fix it. I should mention that prior to having found Mac home services I had been using a different company for the yearly system maintenance. I had them come out to service and diagnose the issue. It turned out it was dead. They gave me a quote which was pretty high and added freon to my 2nd floor system. I wanted another quote, and I was so lucky to have found the guys from Mac Home Services. They came out and gave me a quote which was far less than I had been quoted previously. They came in the next day and were done in 2. They cleaned up after themselves, took the old appliance with them and it’s been working amazing ever since. I am so happy that I finally have an HVAC/plumbing company I can trust. When we finally turned the AC units on, I noticed a loud noise coming from the 2nd floor unit so I called Mac to see if maybe they could help me again. They came same day and told me the unit had been overcharged by the other company. They had to bleed it and now it’s up and running with no issues. I honestly could not be more appreciative of their work. As a homeowner, there is nothing more comforting than having someone so trustworthy and honest to turn to when things go wrong! Thanks you guys! Kim - Dracut, Ma

Matt and Nate were awesome to work with! Matt did an excellent job in explaining the work to be performed. He thoroughly answered my questions. Matt's other communications to me were equally excellent. I definitely will be using Mac Home Services again.

Matt was amazing. Knowledge, clear explanation and quality work all at a reasonable price.

If you are looking for a reliable, expert HVAC crew in Dover, MA, look no further than Mac Home Services. They just replaced our old furnace, and the entire process was seamless. The crew was polite, kept us informed at every step, and completed a beautiful, high-quality installation. They truly treat your home like their own. Our home is perfectly comfortable, and we have complete peace of mind knowing the job was done right. Five stars all around!

After a long search and several calls, I ultimately chose Mac Home Services LLC, and I’m very glad I did. My decision was largely influenced by my initial conversation with John, the technician who came out to provide my quote. He was knowledgeable, straightforward, and made me feel confident about moving forward.There was a scheduling hiccup due to an emergency, but the company handled it exceptionally well. They kept me updated without me having to chase them, and James, the owner, reached out personally to make sure all my concerns were addressed.When it came time for the installation, Nick, the technician who installed my water heater, was professional, efficient, and respectful of my home. Overall, I’m extremely satisfied with the service I received. I would not only recommend Mac Home Services LLC, but I would absolutely hire them again for future projects.

I can’t recommend this company enough. They have gone above and beyond what I expected. I called them stressed and in a panic late one night and they showed up and fixed my issue in no time and then came back several days later to check on things, clean our AC unit and make sure everything was working properly. The 3 workers I’ve met have all been super nice and helpful. They are experts in what they do and I will definitely use them again in the future and recommend them to anyone in need.

Very skilled and careful work on a broken drain.

James of Mac Home Services was polite, friendly, and took time to explain the work he was doing on our AC compressor, and show us images of the inside of our gas furnaces. On top of all that, his prices were extremely reasonable. Thank you, James!

Fantastic service! John was great working on our mini split. Worked efficiently, effectively, and addressed all our questions. I would recommend Mac Home Services to anyone with HVAC needs.

Great service! A colleague and fried referred me to Mac Home Services, and I'm so glad he did. James picked up the phone right away and was at my house less than two hours later. He thoroughly explained the problem and took care of it quickly and professionally—and he was extremely friendly, too! The two other technicians that I talked to told me how much they enjoy working there and care about the work, which is also always a great sign.