Terms and Conditions

Terms and Conditions

Mac Home Services LLC

Last updated: July 6, 2026

1. Agreement to These Terms

These Terms and Conditions (“Terms”) apply to your use of the Mac Home Services LLC website at https://www.machomeservices.co and to communications you receive from us, including text messages. By using our website, requesting service, or opting in to receive text messages, you agree to these Terms. If you do not agree, please do not use the website or opt in to messaging.

2. SMS / Text Messaging Terms and Conditions

These messaging terms apply to text messages sent by Mac Home Services LLC.

Program Description

Mac Home Services LLC sends text messages to customers and prospective customers who have opted in to receive them by providing a phone number through our website forms, over the phone, or in person.

Types of Messages

Messages you may receive from Mac Home Services LLC include:

  • Messages about your service request or estimate
  • Appointment confirmations and reminders
  • Updates about scheduled or in-progress work
  • Seasonal maintenance and tune-up reminders
  • Requests for feedback or reviews after a completed job
  • Occasional offers or promotions

Consent to receive text messages is not a condition of purchasing any goods or services.

Message Frequency

Message frequency may vary depending on your service activity and interactions with us.

Message and Data Rates

Message and data rates may apply. Charges depend on your mobile carrier and plan. Contact your wireless provider for details.

How to Opt Out

You can opt out of text messages at any time by replying STOP to any message from Mac Home Services LLC. After you reply STOP, you will receive a one-time confirmation message, and no further text messages will be sent to you unless you opt back in. You may also opt out by calling us at (781) 226-6042 or contacting us through our website.

Customer Care

For help with text messaging, reply HELP to any message for assistance. You can also reach Mac Home Services LLC directly:

Privacy

Mobile information and phone numbers collected for text messaging will not be shared with, sold to, rented to, or disclosed to third parties or affiliates for marketing or promotional purposes. For full details on how we collect, use, and protect your information, see our Privacy Policy at https://www.machomeservices.co/privacy-policy/.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier.

3. Use of the Website

You agree to use our website only for lawful purposes. You may not use the website in any way that could damage, disable, or impair it, or interfere with anyone else's use. Content on this website is provided for general information about our services and does not constitute professional advice for your specific situation.

4. Services and Estimates

Information on this website about our plumbing and HVAC services, including any pricing or promotional offers, is provided for general reference. Estimates are free, and final pricing is confirmed before work begins. All work is performed by licensed technicians and backed by a 1-year warranty.

5. Intellectual Property

All content on this website, including text, logos, images, and design, is the property of Mac Home Services LLC or its licensors and may not be copied, reproduced, or used without written permission.

6. Limitation of Liability

To the fullest extent permitted by law, Mac Home Services LLC is not liable for any indirect, incidental, or consequential damages arising from your use of this website or reliance on its content. Nothing in these Terms limits any rights you have under applicable consumer protection law or under the terms of any written service agreement or warranty we provide to you.

7. Changes to These Terms

We may update these Terms from time to time. The updated version will be indicated by the “Last updated” date at the top of this page. Continued use of the website or our messaging program after changes are posted constitutes acceptance of the updated Terms.

8. Contact Us

Questions about these Terms? Get in touch:

Mac Home Services LLC
Address: 117 Kendrick St, Suite 300, Needham, MA 02494
Phone: (781) 226-6042
Email: contact@machomeservices.co
Website: https://www.machomeservices.co/contact-us/
Jamie is a great plumber efficient knowledge and kind. Jamie was great with setting up an estimate and getting the job done. Great customer service! I would be using Jamie in the future and highly recommend him!
- katie penza
James, Matt, Nate & the crew did a great job installing my new boiler. They provided high quality work, and done in a timely manor. The crew is personable and professional. Thank you!
- Bob Sikora
I went a whole summer with my first floor central air unit working because I was worried about finding someone honest and fair to fix it. I should mention that prior to having found Mac home services I had been using a different company for the yearly system maintenance. I had them come out to service and diagnose the issue. It turned out it was dead. They gave me a quote which was pretty high and added freon to my 2nd floor system. I wanted another quote, and I was so lucky to have found the guys from Mac Home Services. They came out and gave me a quote which was far less than I had been quoted previously. They came in the next day and were done in 2. They cleaned up after themselves, took the old appliance with them and it’s been working amazing ever since. I am so happy that I finally have an HVAC/plumbing company I can trust. When we finally turned the AC units on, I noticed a loud noise coming from the 2nd floor unit so I called Mac to see if maybe they could help me again. They came same day and told me the unit had been overcharged by the other company. They had to bleed it and now it’s up and running with no issues. I honestly could not be more appreciative of their work. As a homeowner, there is nothing more comforting than having someone so trustworthy and honest to turn to when things go wrong! Thanks you guys! Kim – Dracut, Ma
- Penney856
Matt and Nate were awesome to work with! Matt did an excellent job in explaining the work to be performed. He thoroughly answered my questions. Matt’s other communications to me were equally excellent. I definitely will be using Mac Home Services again.
- D Y
Matt was amazing. Knowledge, clear explanation and quality work all at a reasonable price.
- jk cpth
If you are looking for a reliable, expert HVAC crew in Dover, MA, look no further than Mac Home Services. They just replaced our old furnace, and the entire process was seamless. The crew was polite, kept us informed at every step, and completed a beautiful, high-quality installation. They truly treat your home like their own. Our home is perfectly comfortable, and we have complete peace of mind knowing the job was done right. Five stars all around!
- Brent Godfrey
After a long search and several calls, I ultimately chose Mac Home Services LLC, and I’m very glad I did. My decision was largely influenced by my initial conversation with John, the technician who came out to provide my quote. He was knowledgeable, straightforward, and made me feel confident about moving forward.There was a scheduling hiccup due to an emergency, but the company handled it exceptionally well. They kept me updated without me having to chase them, and James, the owner, reached out personally to make sure all my concerns were addressed.When it came time for the installation, Nick, the technician who installed my water heater, was professional, efficient, and respectful of my home. Overall, I’m extremely satisfied with the service I received. I would not only recommend Mac Home Services LLC, but I would absolutely hire them again for future projects.
- Gustavo Siguenza
I can’t recommend this company enough. They have gone above and beyond what I expected. I called them stressed and in a panic late one night and they showed up and fixed my issue in no time and then came back several days later to check on things, clean our AC unit and make sure everything was working properly. The 3 workers I’ve met have all been super nice and helpful. They are experts in what they do and I will definitely use them again in the future and recommend them to anyone in need.
- Amber Pardes
Very skilled and careful work on a broken drain.
- Robert Levine
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Get in Touch With Mac Home Services

We’re Here for All Your Plumbing and HVAC Needs

Call us at (781) 232-3708 or fill out the form below to get started.

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A map of the Boston area with a large red shaded region indicating the service area for MAC Home Services, covering cities including Boston, Newton, Waltham, Lexington, and surrounding towns.

Proudly Serving Needham and Beyond

Mac Home Services is committed to delivering top-notch service throughout Needham, MA, and surrounding areas. See if we’re in your neighborhood!
  • Acton
  • Arlington
  • Bedford
  • Belmont
  • Billerica
  • Brookline
  • Burlington
  • Cambridge
  • Charlestown
  • Chelsea
  • Chelmsford
  • Dedham
  • Everett
  • Framingham
  • Lexington
  • Littleton
  • Malden
  • Maynard
  • Medford
  • Melrose
  • Needham
  • Newton
  • North Reading
  • Reading
  • Revere
  • Somerville
  • Stoneham
  • Sudbury
  • Tewksbury
  • Wakefield
  • Waltham
  • Watertown
  • Westford
  • Weston
  • Westwood
  • Wilmington
  • Winchester
  • Winthrop
  • Woburn
  • Wellesley